Bookings and Coronavirus

From the 5th November 2020 the Health Protection (Coronavirus, Restrictions) (England) (No. 4) Regulations 2020 apply in England restricting the services hotels may offer.  Hotel accommodation must close except for specific circumstances, such as where it acts as someone’s main residence, where they cannot return home, where it is essential to stay there for work purposes, need accommodation while moving house or attending a funeral, or the guest is an elite athlete (under the regulation), the coach  of an elite athlete, the parent of an elite athlete and needs accommodation for the purposes of training or competition.  Those visiting from abroad for holiday or work purposes, subject to open air corridors, may stay at the hotels in England.  We intend to provide accommodation for only these circumstances to help those through this difficult period.

We are doing everything reasonably practicable and in line with government guidance to minimize risk to guests and staff, aiming to make your room your safe haven in London.

While coronavirus restrictions apply, we shall operate under a different set of terms and conditions from usual. These Coronavirus Terms may be seen under the Rooms and Rates tab,  We advise guests to read them before booking and to familiarise themselves with the above Regulation [https://www.gov.uk/coronavirus]. We will operate under social distancing rules, recommended cleaning procedures and England’s rules on Track and Trace information requirements.  We will follow any future changes to government guidance and are compliant with the Good to Go Scheme.

 Important About Booking

To check prices and make a direct booking simply click on the BOOK NOW button.  Once you have chosen the room or rooms you would like for your dates you will see a summary of your reservation and, if correct, click on GUEST DETAILS.  Complete the form BUT for purposes of track and tracing in the section marked ANY SPECIAL REQUESTS please also enter the name of each adult in your party, their mobile telephone number or email. Please make a note of this.

If you are booking through an online travel agent such as Booking.com they may not gather relevant track and trace information so when we confirm the reservation, we will ask for this information and whether your stay is in accordance with the above Regulation, which is essential to secure the booking.

All our very best wishes.

It will be wonderful to see our guests again and to make your stay as enjoyable and safe as possible.

 

Translate »